Forecourt management

Forecourt management. Data. Insights. Results.

For many years, retailers have sought to have complete real-time visibility of their business, including transactions, stocking levels, pricing, site equipment, consumer behaviour and successful promotions, without much success.

The technology is now available to provide end-to-end real-time synchronisation of data to help retailers gain total insight into the operations of a single site or across a network. This new family of integrated retail fuel solutions allows merchants to efficiently manage their business and boost revenue by providing personalised, meaningful customer experiences beyond payment.

TSG is here to help

TSG Systems is here to help retailers understand the range of solutions that can help them simplify operations, improve profitability and drive traffic onto the forecourt and into the convenience store.

TSG has over 30 years of experience in the supply and installation of retail solutions for fuel sites across the UK. With its extensive portfolio of products, TSG can satisfy the needs of any size of operation, from a single independently owned business to a national multi-site network.

Prizma (formerly Tokheim Fuel POS®)

Prizma is the industry-leading electronic point of sale (EPOS) system that provides fuel retailers with full control of their forecourt devices, whilst streamlining business operations and maximising the profit potential of the site. This flawless connected system seamlessly integrates with fuel dispensers, price signs, tank level gauges, car washes, electric vehicle charge points and the back office, leaving staff with more time to better serve the customers.

Prizma’s user-friendly touchscreen interface integrates seamlessly with powerful analytic software tools, to help forecourt owners manage all aspects of a fuel and convenience retail business more efficiently. Its advanced reporting features facilitate the swift identification of operational weaknesses by providing in-depth information on workforce administration, shift reports, cash management, sales activities, access control and wetstock management.

Prizma leverages both standard and proprietary protocols with the long-term capability of accepting new devices and access methods as required. Designed to incorporate a progression of features and options, including end-to-end secure payment, traditional and alternative fuel types and connected cloud solutions, Prizma takes the customer experience to a whole new level.

It is the preferred EPOS system for both international oil companies and independents, as it not only complies with the strict data security regulations enforced by the Payment Card Industry Data Security Standard (PCI DSS), it exceeds them. Prizma is designed to prevent fraud through the increased control of credit card data, operating via a virtual private network (VPN), which encrypts the customer’s identity and payment data as transactions are made.

Prizma is easy to use and features clear icons, audible alerts, simple pop-up windows, a carefully designed touchscreen layout and item selection with screen shortcuts. A marketing app that controls discounts, happy hours, promotions and loyalty programmes ensuring effective management of shop sales. Integration with any or all of the following will provide additional data sets, greater transparency and unrivalled reporting potential:

OASE ™ (Online Authorization and Switching Environment)
Crypto VGA outdoor payment terminal (OPT)
ONE Portal
DX™ Retail
Orion indoor payment terminal (IPT)

Tokheim OASE

The Tokheim OASE facilitates PCI-compliant payments at the EPOS and can accommodate all major credit, debit or fuel cards, with a fixed annual fee regardless of transaction volume. This simple but highly secure payment system reduces the complexity of protocol implementation on the site by using a central switchpoint. It supports both indoor and outdoor payment methods, including in-dispenser, payment terminal, cash, self-checkout and in-app mobile. Transactions are authorised quickly and securely which helps to improve customer experience and cultivate loyalty.

Crypto VGA OPT

The Crypto VGA OPT simplifies the payment process by using intuitive onscreen graphics to guide customers through each stage of the transaction via debit, credit, fuel or loyalty card. Incorporating a set of robust anti-fraud mechanisms and certified by the latest PCI approvals, the Crypto VGA is one of the most secure payment terminals in the energy retail sector. In addition to traditional and alternative fuels, it can connect to and control payment for electricity dispensed by electric vehicle charge points on site.

ONE Portal

ONE Portal is an ‘all-in-one’ web application that offers superior remote management of a single site or network, centralising solutions such as OASE and the new Orion indoor payment terminals (IPTs) within one online platform. Retailers can monitor payment transactions, review alerts, alter prices, clear stop lists, customise receipts and make changes to terminal configurations.

DX™ Retail

DX™ Retail is part of the Dover Fueling Solutions (DFS) DX connected solutions platform and enables owners of multiple forecourt sites to manage and update their Prizma (formerly Tokheim Fuel POS) systems remotely. DX Retail enables retailers to keep all of their stores’ Prizma and DFS Self-Checkout Kiosk systems continually up to date while maintaining the highest security standards. Using Microsoft Azure and intelligent edge technology, DX Retail can drive multiple POS updates simultaneously from any web-enabled device, ensuring stores are always consistent and updated with the latest retail items and pricing across an entire network.

Once subscribed to DX Retail, fuel retailers are able to create specific groups for different sets of fuelling sites, enabling them to make targeted updates at the touch of a button. The system is supported by an advanced backup and restore function, which decreases the risk of data loss and reduces downtime.

DX Retail users also have access to a wide range of reports, such as shift, day, month, year, or accounting day, which eliminates the effort and workload associated with manually collecting individual reports across each site in the network.

Furthermore, fuel retailers can enhance their after-sales service, thanks to DX Retail’s simple receipt retrieval functionality, which allows duplicate receipts to be printed for the customer.

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Forecourt management