Outdoor and unattended payment solutions are becoming increasingly popular as petrol retailers aim to boost operational efficiency and offer customers a more convenient payment experience.
The primary advantage of outdoor payment solutions (OPT) is the convenience they provide to customers. With an OPT, customers can quickly and easily make payments for fuel and car wash programmes (where applicable) without waiting in line or interacting with a cashier. This is especially beneficial on busy forecourts where lines can be long in the convenience store, or where there may be insufficient staff to assist all of the customers.
Another advantage of OPTs is their potential to lower business operating expenses. By removing the necessity for human cashiers or attendants, operators can cut down on staffing costs and minimise the risk of fraud.
With today’s tight profit margins, outdoor and unattended payment solutions are gaining importance. These systems enable forecourts to optimise operations and improve customer experiences despite limited personnel. By delivering a convenient and efficient payment process, operators can attract more customers and increase revenue. In some instances the installation of an OPT will allow a forecourt operator to extend the site’s opening hours for fuel sales.
Forecourt operators need to choose a secure and reliable OPT solution tailored to their specific needs. OPTs offer a win-win strategy, providing benefits for both businesses and customers.
The Crypto VGA™ OPT: Making Transactions Faster and Easier
The Crypto VGA™, available from TSG UK, stands as the most advanced outdoor payment terminal (OPT) available. Its revolutionary touchscreen accelerates and simplifies the payment process for customers. With intuitive on-screen graphics, users are effortlessly guided through debit, credit and fuel loyalty card transactions, along with the latest technologies such as contactless, radio frequency identification (RFID), and smartphone payments (near-field communication – NFC). Beyond its innovative design, the Crypto VGA™ offers exceptional security with the latest PCI approvals and robust anti-fraud mechanisms.
Advanced Technology
A full-colour touchscreen effortlessly guides customers through the transaction process. Additional transaction data, such as vehicle identification and mileage, can also be recorded and processed if needed. Similar to modern smartphones, clear images and icons make the entire process quick, simple and highly user-friendly, thereby increasing site throughput.
Furthermore, an integrated privacy shield, combined with advanced anti-tamper and anti-skimming devices that undergo regular reviews, helps to deter fraud attempts.
The Crypto VGA OPT supports 17 languages, ensuring customers can fill up their vehicles without confusion. Users select their preferred language at the beginning of the transaction and are then seamlessly guided through the payment process. This simplifies the overall payment and fuelling experience, reducing the time it takes to fuel a car.
Promotional Incentives
The Crypto VGATM OPT goes beyond fuel payments. Customers can buy a car wash, top up their mobile phones and access various e-vouchers (e.g. limited-time discounts on food and drinks) directly from the touchscreen terminal. An optional barcode reader enables the redemption of payment vouchers. Additionally, the Crypto VGATM OPT serves as a direct customer interface tool, allowing operators to launch engaging promotional campaigns.
Dispenser Integrated Terminal (DIT)
The Tokheim Crypto VGATM DIT is offered in both single and double-sided configurations. It features a specially designed anti-fraud protection housing unit and integrates seamlessly with Tokheim Quantium™, Wayne Helix™ and third-party dispensers.
TSG is here to help
TSG assists retailers in upgrading their payment equipment with ease, ensuring the best solutions for their business needs. Whether it’s outdoor payment terminals for the forecourt, PIN pads for the store, or a combination of both, TSG guides site owners through the process and provides staff training for a seamless installation.
With over 30 years of experience, TSG specialises in supplying and installing retail solutions for forecourts across the UK. Its extensive product portfolio caters to operations of all sizes, from single independently owned businesses to national multi-site networks.
Author: Cheryl Ashton
